Buying Guide

Buying Guide

Whether you are ordering online, or in your local Eye Academy practice, you can find all the details regarding buying glasses here.

 

How To Order

Shopping online at Eye Academy is easy - simply follow the steps below and wait for your new sunglasses to arrive. However, if you do not wish to order online, you can also place your order over the phone. Prefer to Call? Call our friendly customer services team today on 03301 13 98 55

Find Your New Sunglasses

To find an item you are looking for, either select the category where it is most likely to appear from the top navigation menu or type the name of the item you are looking for into the search box at the top of the page and click 'SEARCH'. You will be presented with a list of suitable options and you can then narrow your search even further by selecting brands, price brackets, the size or colours you are looking for.

Add the Items to Your Basket

When you are on the product page, you will need to select the size (if applicable) of the item that you would like, before clicking 'ADD TO BASKET'.

Review Your Shopping Basket

To access your Shopping Basket, hover over the basket icon, at the top right-hand side of your screen. Here you can review the items you have added and remove items if you choose. Please check you have selected the correct items at this stage. Then click ‘PROCEED TO SECURE CHECKOUT’ to proceed.

SECURE Checkout

Here you can check out easily in one step. If you are an existing customer, you can log in here or checkout as a guest.

Choose Your Billing & Delivery Preferences

You will be prompted to choose:

 - To enter your billing details

- Your delivery destination – UK, Ireland or International

- Create an account for later use

Select a Delivery Option

You will be shown the delivery options that are available for the products and delivery address you have chosen. Choose one – this will update the total price on the right if applicable. Here you can also choose to collect for one of our stores.

Choose a Payment Method

You will be given the option to enter your credit or debit card details or pay via PayPal or SagePay. We accept all major credit and debit cards including: MasterCard, Visa, Maestro and AMEX.

Your card will not be charged until you confirm your order. If you have an account, we will store your card details so that you can checkout more quickly and easily next time you visit.

Enter your Promotional Code

At various times, we may offer seasonal or promotional discounts on our products. If you have a promotional code, you can enter it now. Click the ‘promotional code’ link to reveal the field to enter your code.

The promotional code is case sensitive and should be entered directly as shown on the promotion.

Please note that terms and conditions apply to all of our promotions and sales, for example, there are frequently a few brands or departments that are excluded from our promotions, all promotions are subject to stock availability and promotional codes can no longer be honoured after their 'EXPIRE Date'.

Enter Any Notes

Here you can enter any directions or notes for your order including a delivery Safe Place.

Add a Gift Message

Here you can add a gift message to be included with your order. This will be printed onto an Eye Academy Card and included in the packaging at no additional cost.

Sign Up for Our Newsletter

Here you can select to receive our monthly newsletter, this will include updates from the Eye care & Eyewear world as well as exclusive offers and event invites.

Add Gift Wrap

Select Gift Wrap to have your order arrive in a beautiful black box and inside will include beautiful wrapping perfect for any occasion.

Review and Confirm Your Order

You will be presented with a summary of your order, including the total price, and the delivery option and address you have selected. Please double check all the details, confirm you accept our Terms & Conditions then 'PLACE ORDER NOW. We will not charge your credit/debit card until you have confirmed your order.

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